Computer issues again

[keaalu]

OK, so before Christmas, you may remember I had issues with my PB desktop? As in, it would turn on, it'd be fine for a while (read: 5-10 minutes), then it'd just... hang. I hoofed it all the way across town to PC World with it, they repaired it, and then I had to lug it all the way back, requiring about 12 bus journeys in total to do (4 to get it there, 4 to pick up my data, 4 to get the machine at the end)?

Well, in November, when I took my PC in, I bought a new laptop! A shiny, beautiful little Compaq, with a widescreen and 500gig of memory. It worked and it was lovely. :)

...until Monday. I was on-call. I had the laptop turned on, so I could access the stock list and see if I had to go in to get a particular stock item, and got a phonecall at... 11:45pm, I think it was, maybe a little earlier. Anyway, I had to go in. It took me a grand total of about an hour, hour and a half to get in, get the item, take it to the ward, and get back.

When I got back... the laptop wouldn't come out of "sleep". Screensaver had come on just before I left, no big deal, and it had turned off by the time I got home - power light was on, the little "wireless" light was on (albeit orange, not white like usual) and the caps lock light was slowly blinking on... and off... and on... and off...

I touched the touchpad to wake it up, and... nothing happened. I turned it off, and back on. Nothing happened. I let its battery run all the way down and then tried to turn it on... nothing happened.

Hmm. OK. ¬_¬

Googling it, I find THIS.

More specifically, this:
"It does look like a hardware failure of some component on the Motherboard. By far your best option is to contact HP and arrange to have the notebook repaired under warranty."

Greeeeat. Just what I want, another trip to PC World.

I have had this machine for... less than 3 months. I bought it on the 21st November 2011, and on the 6th February 2012, it dies. Seems like it might be the model isn't too reliable, either. I HAVE A SAD FACE. SEE MY SAD FACE.

Never again will I call my poor dear little EeePC a "craptop". It's slow, and it runs Linux which makes it a pig to update, but it's a little workhorse. It just... keeps going and going and going. Like the Dell I had before, that was an awesome beast - slow, maybe, with a hard-disk rather on the small size (only 100-ishGb I think?), but man, it just kept on going. :(

Is it too much to ask for a machine that just... works?

Comments

[sober-irish-guy.livejournal.com]

Push for a refund since you heard they were unreliable. Even store credit so you can buy another laptop.

I know they're not required to do it (and probably won't) but it's worth asking (and asking to see the manager to ask them about).

I had PC problems for a few months, decided to upgrade (which was a horrible "oh, it turns out the ONE part I was sure was not the problem was the problem ALL ALONG! That was expensive..." experience) and then had the hard-drive start to fail. *sigh*

Since I buy parts and build it myself, I can usually work out what part is broken/breaking and only need to change/replace it. Of course, it works out a little more expensive at the start, but cheaper to upgrade once you've got it working. And it's not -that- complicated to do.

[rebeldynasty.livejournal.com]

I don't envy you. That would piss me off, something fierce.

So much for the newer technology being mroe efficient. >.>;

Good luck with everything. If all else fails, you can try out Lenovo. My laptop isn't great, and it has a fair many er..."quirks", but it hasn't failed me, yet. :)

[keaalu.livejournal.com]

The new technology is unfortunately only as efficient as its user, in this case. XD I only use it for word processing or art, it's not like I'm doing a lot of rigorous gaming...

I'm sure it'll be fine. If it goes belly-up again, well, I'll just have to rethink trusting their "product specialist" in future. ¬_¬